One Year to a New Career


You've counted down from 10 and watched the ball drop in Times Square. As happy as you are to usher in a new year, you can't help but remember a vow you made to yourself last December 31. "By this time next year, I'll have a new career."

A year passed and not much changed.

When you're unhappy in your job, a year can seem like a long time. Twelve long months of wanting something bigger and better. Not anything outlandish, just a job that doesn't make you cry a little when you leave your home every morning. Yet, when you look back on the last year, didn't that time seem to speed by? Who had time to change careers when you had all that work to do?

We've put together a list of ways for you to make a career switch possible. Next year you can look back at January 1, 2010 and realize you've finally done it.

Foreign language courses
The United States is a country filled with many languages. People who speak English as a second language or are still learning English need goods and services, and that's where bilingual professionals come in. If you studied a language in college but your tongue has grown a bit rusty since, this year is perfect for taking refresher courses. You'll be surprised by how much you know and you'll open a whole new set of doors for your career. You'll be as qualified and experienced as you already are -- only now you'll be able to reach a whole new group of potential customers.

Public speaking courses
Have you ever sat through a boring presentation? And by "sat through" I mean "scribbled on your notepad until you fell asleep sitting up." Not everyone is a good public speaker, and even more people never even try to improve. If you know you have it in you to successfully present to a crowd, you should get more training so that you're a standout. Companies need people who can wow a VP or entertain a crowd without mumbling and sweating through their shirts. When you can add excellent presentation skills to your résumé, you immediately gain access to positions you didn't know were available.

Professional certifications
If you don't hate the industry you're in, but you do hate the professional plateau you're on, a certification can give you a boost. Whether you have one degree or two, many times a new certification (such as one for a paralegal or legal assistant) can show employers you're serious about your job. You've just set yourself apart from most other candidates. Look into different professional organizations in your field and you'll be surprised how many certifications are available.

Associate degrees
Most associate degrees take two years, but many only take one, or they can be accomplished in one if you barrel through school. An associate degree is different from a certification because an associate degree can single handedly set you in a new direction. Where a certification might only enhance your standing in the current industry, an associate degree -- which you can get at specialized institutes, community colleges and universities -- is often enough to qualify you for certain jobs regardless of your previous experience.

Workshops
Sometimes what you need to move to a new level is just a refresher course or a way to reassess what you know. Many companies offer internal workshops and seminars to help their employees. The topics might range from a specialized task that's part of your job duty to a general issue, like time management or supervisory skills. Enrolling in one of these workshops, or an external one at a nearby institute, can show your boss that you're serious about advancement. You could even approach the boss to find out if he or she has certain areas they'd like to see you improve upon (or you might know this from your performance review) and use that as a jumping off point.

By Anthony Balderrama writer and blogger for CareerBuilder.com and its job blog, The Work Buzz. He researches and writes about job search strategy, career management, hiring trends and workplace issues. Follow him on Twitter at twitter.com/abalderrama.

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When Job Search Desperation Kicks In


Desperation isn't an attractive trait on most people ... maybe anyone. If you've ever witnessed desperation in a relationship, you know how unappealing it can be to see someone willing to settle for something. Anything. It makes you wonder just how much that person values himself or herself.

A job search isn't the same as a quest for true love, but it can often result in desperation. Think about it: If you don't have a job, you don't have money to pay the bills. For many people, a job search is linked to survival. Who wouldn't get desperate after a while?

Just like in a romance, however, being too eager and needy can backfire. Even if you're feeling as though you'll take any job that comes your way, don't let employers know that. You might be desperate for a job, but you don't have to act like you are.

Why desperation doesn't help you
You might think, "Won't I impress my future boss if I prove I'm willing to do anything to get the job?" You would be wrong. To help you understand what hiring managers think when they come across desperate interviewees, we went straight to the source.

Tony Deblauwe is the founder of HR4 Change and has 15 years of human resources experience. In his career he has seen more desperate job seekers than most people. Sometimes things go so wrong they're almost criminal.

"I had a case once where after not hearing from the recruiter (from just a résumé submission), the candidate came to the office and waited in the parking lot for the CEO," Deblauwe remembers. "It was easy since the CEO's picture was online. [The candidate] felt that HR and staffing were a roadblock and the best way to prove his 'inventiveness' was to approach the CEO directly. It turned out badly as you might imagine -- we had to get security involved."

Not all candidates are as extreme. In fact, desperation is so common, Deblauwe sees certain traits appear time after time.

· "I'm willing to take any job!"
"People who have been searching a long time or who have limited leads respond to job posts that they will take any job even if it's clearly a step down," he says. "Sometimes this is due to the economy; sometimes they want to get into a company at whatever the cost. I have personally known of candidates doing this to get into Apple or Google."

· "I'm willing to temp first."
"Sometimes [starting as a temp] works, but when a candidate offers it first against a full time posted job, it's a turnoff," Deblauwe cautions. "Rather than show confidence that you can do the job as presented, you offset the discussion by saying you will be a temp. Not a good move and very desperate."

· "Money doesn't matter."
"It's one thing to say your salary is negotiable, but making a point in the phone screen or first round interview about not caring about the pay not only reflects bad judgment but low self-esteem," Deblauwe warns. "I ask myself, 'What else will you cave on if you had this job?'"

· "Why haven't you called me back?"
According to Deblauwe, being pushy is one of the most classic signs of a desperate job seeker.

"After sending in a résumé or getting an initial call back, a candidate loses all sense of how staffing process timing works," he says. "They will e-mail [or call] after one or two days. Candidates forget that many back-end processes slow job updates -- not because people forgot about you or don't care. This behavior doesn't show you are determined and eager; rather it makes you appear annoying and distracting. Almost always people who do this, even if they appeared to be a great fit in the beginning, get eliminated."

What you can do
First off, don't say any of the above phrases. More importantly, prove that the company would be lucky to have you, and not vice versa. Don't be cocky, but act like you're ready for the job because it's the right fit, not because it's available now. Even if you are desperate for a job, remember these tips because they're important to every job search.

· Have proof of your accomplishments so you can show the hiring manager that you deliver results.
· Show interest in the company. Employers like to know that you care about more than dollar signs, so do a little research on the company and even the interviewers if possible.
· Practice your interview answers so you don't blurt out a bad answer. For example, your answer to "Why do you want this job?" shouldn't include the low balance of your checking account.
· Make a list of the reasons you are the best candidate for the job. You can't convince a hiring manager that you're the best choice for the position if you don't believe it yourself. The best way to convince yourself is to look at all your best qualities.

By Anthony Balderrama writer and blogger for CareerBuilder.com and its job blog, The Work Buzz. He researches and writes about job search strategy, career management, hiring trends and workplace issues. Follow him on Twitter at twitter.com/abalderrama.

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10 Healthy Careers


Every year, one of the most popular New Year's resolutions is to "be healthy and lose weight." Easier said than done. Of course, everyone wants to be healthy, but when it comes time to put in the effort, it's hard for many to find the time.

For others, however, finding the time to be healthy is all in a day's work. If you're interested in a career that lends itself to staying active or promoting a healthy lifestyle and environment, check out these 10 careers and the requirements you'll need to meet to get started:

1. Activities coordinator
Why it's healthy: Activities coordinators plan and conduct recreation activities with groups in public, private, or volunteer agencies, or recreation facilities. They focus on keeping individuals fit and active, whether they are in a nursing home or day camp.
Requirements: Educational and training requirements vary based on the institution in which you will be working. They range from a high-school diploma to a bachelor's degree.
Salary: $31,390

2. Athletic trainer
Why it's healthy: Athletic trainers specialize in the prevention, assessment, treatment and healing of injuries for athletes. They usually focus mostly on the rehabilitation and reconditioning of injuries, but can spend time educating on the prevention of such injuries.
Requirements: A bachelor's degree and in most states, certification.
Salary: $46,049

3. Chiropractor
Why it's healthy: Chiropractors deal with conditions of the spine, but their approach is more holistic in that it's focused on a patient's overall health. They are concerned with diet, exercise and other issues related to well-being, and they provide natural, drugless and nonsurgical health treatments.
Requirements: Chiropractors must be licensed, which requires two to four years of undergraduate education, completing a four-year chiropractic college course, and earning passing scores on national and state examinations.
Salary: $115,289

4. Dieticians and nutritionists
Why it's healthy: Dieticians and nutritionists constantly think about what they put in their clients' bodies and in their own. They promote healthy eating habits by recommending dietary modifications, planning food and nutrition programs, supervising meal preparation and oversee the serving of meals.
Requirements: At least a bachelor's degree. Licensure, certification or registration requirements vary by state.
Salary: $52,911 and $54,301

5. Exercise instructor
Why it's healthy: Exercise instructors, whether in aerobics, Pilates or yoga, are constantly moving their own bodies, teaching others to do the same and how to do so correctly. Multiple days of the week, hours at a time, are spent sweating, so there is no question you'll be in tip-top shape.
Requirements: Depends on the specific type of fitness work. For most fitness workers, certification is critical and you are expected to know how to do your job without any on-the-job training.
Salary: $30,189

6. Health educator
Why it's healthy: Health educators must practice what they preach, as they work to encourage healthy lifestyles and wellness. They educate people and communities about healthy living, disease prevention, proper nutrition and the importance of exercise.
Requirements: A bachelor's degree is required for entry-level positions; other employers prefer a bachelor's degree and some related experience. A master's degree and even doctorate may be required for some positions and is usually required for advancement.
Salary: $63,817

7. Personal chef
Why it's healthy: Personal chefs offer meal preparation to clients for a fee. They are usually healthy, individualized meals for families and individuals of all types, and they can personalize your menu to any special nutritional needs you may have.
Requirements: Most culinary schools offer personal chef training; you may also choose to be certified by the American Personal & Private Chef Association.
Salary: Varies

8. Personal trainer
Why it's healthy: A personal trainer's job is to help individuals lose weight, get in shape and lead a healthier lifestyle. They got tons of extra exercise through working out with clients, and part of their training is to learn about nutrition.
Requirements: Personal trainers usually must be certified to work with clients or with members of a fitness facility.
Salary: $46,049

9. Massage therapist
Why it's healthy: Massage therapists promote one's general health, helping people become more aware of their bodies and taking care of it better. They focus on relaxation, muscle recovery, treating painful ailments and reducing stress.
Requirements: Most states require massage therapists to complete a formal education program and pass a national certification examination or a state exam.
Salary: $32,399

10. Weight reduction specialist
Why it's healthy: Weight-loss specialists help clients in devising and carrying out weight-loss plan, using established dietary programs and positive reinforcement procedures.
Requirements: At least a bachelor's degree. Licensure, certification, or registration requirements vary by state.
Salary: $32,368

Salary figures based on data from CBsalary.com, powered by SalaryExpert.com

By Rachel Zupek writer and blogger for CareerBuilder.com and its job blog, The Work Buzz. She researches and writes about job search strategy, career management, hiring trends and workplace issues. Follow her on Twitter: http://twitter.com/CBwriterRZ.

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55 Jobs with High Growth in 2010


Although 2009 saw some of the most desolate unemployment numbers in history, there is reason to believe that things are starting to look up.

Both the unemployment rate and the number of jobless persons decreased in November to 10 percent and 15.4 million, respectively, according to the most recent date from the Bureau of Labor Statistics. That was down from October, when the unemployment was at an all-time-high of 10.2 percent and there were 15.7 million unemployed persons.

In addition, although employment fell in several industries, several groups saw little change or added jobs in November. Employment in professional and business services rose by 86,000, with temporary help services adding 52,000 jobs, the majority of the increase. Since July, temporary help services employment has risen by 117,000. Health-care employment rose to 21,000 in November, with gains in home health-care services (7,000) and hospitals (7,000). The health-care industry has added 613,000 jobs since the recession began in December 2007. While there was little change in wholesale and retail trade, department stores added 8,000 jobs over the month. Finally, the number of jobs in transportation and warehousing, financial activities, and leisure and hospitality showed little change over the month.

As these numbers continue to trend upward, there should be hope for the millions of people still looking for a job in 2010. The labor force is projected to increase by 12.6 million people during the 2008-18 period, according to the BLS. Total employment is expected to increase by 10.1 percent, adding about 15.3 million workers over the decade -- including in 2010.

It should be noted, however, that the jobs that will be added won't be evenly distributed across industries and occupational groups. It goes without saying that changes in consumer demand, technology and the like will continue to affect the economic structure.

If you're looking for a job this year, here are 55 (of many) jobs to look for in 2010, defined as jobs that saw growth in the second half of 2009 in every industry.*

Industry: Management, business and financial operations
Jobs that saw growth in management:

1. Marketing and sales managers

2. Purchasing managers

3. Property, real estate and community association managers

Jobs that saw growth in business and financial operations:
4. Wholesale and retail buyers, except farm products

5. Cost estimators

6. Meeting and convention planners

Industry: Professional and related occupations
Jobs that saw growth in computer and mathematics:

7. Computer programmers

8. Network systems and data communications analysts

9. Statisticians

Jobs that saw growth in architecture and engineering:
10. Electrical and electronics engineers

11. Materials engineers

12. Engineering technicians, except drafters

Jobs that saw growth in life, physical and social sciences:
13. Market and survey researchers

14. Psychologists

15. Urban and regional planners

Jobs that saw growth in community and social services:
16. Counselors

17. Social workers

18. Religious activities and education director

Jobs that saw growth in legal:
19. Judges, magistrates and other judicial workers

20. Paralegals and legal assistants

Jobs that saw growth in education, training and library:
21. Archivists, curators and museum technicians

22. Librarians

Jobs that saw growth in arts, design, entertainment, sports and media:
23. Designers

24. Athletes, coaches, umpires and related workers

25. Editors

Jobs that saw growth in health-care practitioner and technical:
26. Chiropractors

27. Occupational therapists

28. Clinical laboratory technologists and technicians

Industry: Service occupations
Jobs that saw growth in health-care support:

29. Nursing, psychiatric and home-health aides

30. Massage therapists

31. Dental assistants

Jobs that saw growth in protective services:
32. Firefighters

33. Bailiffs, correctional officers and jailers

Jobs that saw growth in food preparation and serving related occupations:
34. Chefs and head cooks

35. Bartenders

Jobs that saw growth in building and grounds cleaning and maintenance:
36. Pest control workers

37. Grounds maintenance workers

Jobs that saw growth in personal care and service:
38. Tour and travel guides

39. Child-care workers

40. Recreation and fitness workers

Industry: Sales and office occupations
Jobs that saw growth in sales and related:

41. Cashiers

42. Advertising sales agents

43. Travel agents

Jobs that saw growth in office and administrative support:
44. Customer service representatives

45. Human resources assistants, except payroll and timekeeping

46. Office machine operators, except computer

Industry: Natural resources, construction and maintenance
Jobs that saw growth in construction and extraction:

47. Carpenters

48. Cement masons, concrete finishers and terrazzo workers

49. Electricians

Industry: Installation, maintenance and repair
Jobs that saw growth:

50. Automotive body and related repairers

51. Electrical and electronics installers and repairers, transportation

Industry: Production, transportation and material moving
Jobs that saw growth in production:

52. Bakers

53. Inspectors, testers, sorters, samplers and weighers

Jobs that saw growth in transportation and material moving:
54. Refuse and recyclable material collectors

55. Industrial truck and tractor operators

*Data reflects figures based on the second- and third-quarter employment numbers according to the Current Population Survey released by the BLS.

By Rachel Zupek writer and blogger for CareerBuilder.com and its job blog, The Work Buzz. She researches and writes about job search strategy, career management, hiring trends and workplace issues. Follow her on Twitter: http://twitter.com/CBwriterRZ.

Not Getting Hired? 10 Reasons Why



You don't understand. You updated your résumé, you're applying to jobs every day, you've cleaned up your digital dirt and you network every day. Yet here you still are on the unemployment list. What is wrong with employers?

Unfortunately, many job seekers don't stop to consider that the problem might not be employers but themselves.

It's a hard concept that most job seekers have trouble wrapping their heads around, but applicants frequently (and inadvertently) display signs that tell an employer that they're not the best fit for the job.

According to a 2009 CareerBuilder survey, 47 percent of employers said that finding qualified applicants is their biggest hiring challenge. When asked to identify the most valuable characteristics in new hires, employers cited multitasking, initiative and creative problem-solving.

Do you lack what employers want? Yes, there are fewer jobs and there is more competition, but are you doing everything you can? Here are 10 reasons why employers might have passed you by.

1. You lie
Any lies you tell in your job search, whether on your résumé or in an interview, will come back to haunt you. In a 2008 CareerBuilder survey, 49 percent of hiring managers reported they caught a candidate lying on his or her résumé; of those employers, 57 percent said they automatically dismissed the applicant. Everything you tell an employer can be discovered, so it behooves you to be honest from the get-go. If you're concerned about something in your past, invention is not the answer. Use your cover letter to tell your story, focusing on your strengths and accomplishments and explaining any areas of concern if needed.

2. You have a potty mouth
It's certainly tempting to tell anyone who will listen how big of a (insert expletive here) your current boss is, but a hiring manager for a new job is not that person. A 2009 CareerBuilder survey showed that 44 percent of employers said that talking negatively about current or previous employers was one of the most detrimental mistakes a candidate can make. Find a way to turn those negative things job into positives. If you can't get along with your co-workers, for example, tell the prospective employer that you're looking for a work environment where you feel like you're part of a team and your current position doesn't allow for that kind of atmosphere.

3. You don't show long-term potential
Employers want people in their organization to work their way up, so it's best to show that you want to and can grow with the company. If you were asked where you see yourself in five years and you gave an answer that wasn't related to the position or company you're interviewing with, kiss your chances goodbye. Ask questions like, "What type of career movement do you envision for the most successful candidate in this role?" It shows that you have envisioned your future at the company.

4. You have serious digital dirt
Social networking sites and online searches are the newest way that many employers are checking up on prospective hires. A 2009 CareerBuilder survey showed that 45 percent of employers use social networking sites to research candidates. Thirty-five percent of those employers found content that caused them to dismiss the candidate. Make sure to remove any photos, content or links that can work against you in an employer's eyes.

5. You don't know ... well, anything
In two separate 2009 CareerBuilder surveys, 58 percent of employers said that coming to the interview with no knowledge of the company was a turnoff, and 49 percent said that not asking good questions cost candidates a job offer. Plain and simple, do your homework before an interview. Explore the company online, prepare answers to questions and have someone give you a mock interview. The more prepared you are, the more employers will take you seriously.

6. You acted bored, cocky or disinterested
A little enthusiasm never hurt anyone, especially when it comes to a potential new job. Forty-five percent of employers in a 2009 CareerBuilder survey said that the biggest mistake candidates made in the interview was appearing disinterested and 42 percent said appearing arrogant cost applicants the job. Every business wants to put their most enthusiastic people forward with important clients and customers, so acting the opposite will get you nowhere.

7. You were a little too personal
Seventeen percent of employers said that candidates who provided too much personal information in the interview essentially blew their chances at the job, according to a 2009 CareerBuilder survey. Not only does personal information offend some people, but anytime you talk about topics such as your hobbies, race, age or religion, you're setting yourself up for bias. Though it's illegal for employers to discriminate against applicants because of any of these factors, some will do so, regardless.

8. You were all dollars, no sense
As a general rule of thumb, you should never bring up salary before the employer does. Doing so is tacky and makes the employer think that you care about the money involved, not about helping the employer succeed. If the topic does arise, however, be honest about your salary history. Employers can verify your salary in a matter of minutes these days, so lying only makes you look bad.

9. You didn't -- or can't -- give examples
Hiring managers want people who can prove that they will increase the organization's revenues, decrease its costs or help it succeed in some way. If all you give to an employer is a bunch of empty words about your accomplishments, you don't demonstrate how you can help the company. In fact, 35 percent of employers said that the most detrimental mistake candidates make is not providing specific examples in the interview. The more you can quantify your work, the better.

10. You don't have enough experience
Managers don't have as much time as they used to to train and mentor new employees. The more experience you have, the more likely you are to hit the ground running without a lot of hand-holding. The best way to show that you know what you're doing is to give the employer concrete examples of your experience in a given job duty.

By Rachel Zupek writer and blogger for CareerBuilder.com and its job blog, The Work Buzz. She researches and writes about job search strategy, career management, hiring trends and workplace issues. Follow her on Twitter: http://twitter.com/CBwriterRZ.

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Are you an online addict? The dictionary doesn't have a definition for it just yet, but if it were to exist, I suspect it would look something like this:

Internet addict (n): 1. One whose hand has molded to fit the contour of the computer mouse; 2. One who feels energized by the glow of a computer screen in much the same way a fresh cup of coffee makes most people feel in the morning; 3. One who dreads going to sleep because he or she is unable to go online for eight hours.

Is this you? Do you hate the fact that your job gets in the way of your Internet activity? Perhaps you don't let that stop you from surfing the Web during the day and you pray the boss won't catch you. Whatever the situation may be, you might be better off in a different job. Say, a job where you're paid for your online addiction.

Maybe you need help weaning yourself off of the computer, but until your friends and family stage an intervention, you should consider one of these Webtastic jobs:

Branding consultant
Branding is a buzzword that's worked its way into the permanent lexicon. Companies, organizations and even individuals want to have a brand -- an identity that customers instantly recognize and respond to positively. Much of that branding is formed online, via ad campaigns, press and customer interaction. Branding consultants help companies identify what type of brand they want and then they help create it and keep it consistent through all outlets. They know the likes and dislikes of their target audience, so they try to be in front of them as much as possible to get exposure and gauge their reactions. The placement of banner ads, the spread of viral videos and other places you see a company's advertisements are the results of branding consultants' efforts.

Public relations director
The world of PR is busy and ever-changing. In fact, what you do as a public relations specialist or director depends on the organization in which you work. What is the same everywhere is the need to monitor what type of media attention you're getting and employ damage control if necessary. Directors give interviews online, in print, on radio and on TV to speak on the company's behalf. They stay on message so that the company presents a unified, cohesive voice at all times. Directors also monitor what publications and critics, both online and offline, are saying about the company and are prepared to respond to all inquiries that might come their way.

Recruiter
The Internet has been changing industries for well over a decade now, as most people recognize. Recruiting has also experienced a shift, mostly due to networking sites. Sites where people can post their education history, work experience and skills are ripe for recruiters who need to find new talent. By logging on to a social network, they have access to thousands of potential employees at the click of their mouse. Of course, good recruiters want the right candidate, so they spend hours scouring different networks to find the most qualified individuals.

Social media consultant
Social media are still relatively new in the business world, as is this position. In some companies, a social media consultant is a busy, high-level job. In others it's a part-time gig suited for an intern. What you can be certain of is the need to find new ways to engage customers online. Companies need someone to set up and maintain accounts on Twitter, Facebook, MySpace and any other social media site that pops up. The social media consultant might work for a public relations director or alongside a branding consultant. Whatever the case, this person need to keep the content fresh, monitor user feedback and create a persona for the company -- all through the click of a mouse.

User operations analyst
What one thing do advertisers and site owners want to know more than anything else? How online users behave. The pages they visit, how far they scroll down a page, how many clicks they are willing to make to find information, and anything else that gives insight into how users navigate a site. User operations analysts monitor how users interact with the site and they also answer users' questions or listen to their feedback to see what they want in a site. The analysts then share their information with the site owner.

By Anthony Balderrama writer and blogger for CareerBuilder.com and its job blog, The Work Buzz. He researches and writes about job search strategy, career management, hiring trends and workplace issues. Follow him on Twitter at twitter.com/abalderrama.

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Higher education isn't for everyone, and people have a variety of paths to choose from once they graduate from high school. They might know from the start that they want to go straight to the professional world. Other new graduates often decide to try college for a semester to see how it goes and then realize it's not for them.

While the decision to pursue a degree or to enter the work force is fraught with pros and cons, earning a lot of money isn't. Not that money means everything, but wouldn't we all like to see some bigger numbers on our next paycheck? You can find jobs in many industries that don't require formal degrees, but you still need relevant experience, skills and possibly other training, depending on the position.

If you're in the market for a job that doesn't require a degree but does come with a nice salary, here are 20 jobs to consider and their average annual salary:

1. Aides supervisor $60,652*
Aides supervisors typically supervise home-health aides, monitoring quality of care and setting work schedules.

2. Assembly supervisor $59,926
Assembly supervisors oversee workers who put together products by using power tools or other dangerous equipment.

3. Assistant site manager $86,584
At a construction site, assistant site managers report to head site managers and plan, direct and coordinate the necessary tasks to complete that day's activities.

4. Automobile service station manager $81,793
The manager draws up guidelines for gas stations and automotive repair shops and decides on hours of operation, assigns job duties and sets prices for services and products.

5. Cable supervisor $71,826
Cable supervisors monitor workers who install, maintain and repair cables, and also perform related services.

6. Carpenter supervisor $70,565
Carpenter supervisors oversee carpentry work on a specified project to ensure that workers are on schedule and executing plans accordingly. The supervisor also performs some of the carpentry duties if time permits.

7. Chemical supervisor $67,114
Chemical supervisors oversee workers who make chemical products, which involves handling dangerous substances and following strict guidelines.

8. Construction equipment operator $50,783
These operators are in charge of the large tools and equipment used during construction projects and they also inspect the equipment for safety and performance issues.

9. Credit and collection supervisor $61,387
Credit and collection supervisors manage employees who calculate credit risks and collections, and they sometimes review client credit history to grant or deny extensions of credit.

10. Data control supervisor $61,118
Data control supervisors manage data entry workers and are responsible for the completion and accuracy of that work. On occasion they help with assignments.

11. Flight service manager $67,766
Airlines hire flight service managers to ensure that flight attendants adhere to personal appearance and preflight requirements. They also compile flight reports.

12. Gas plant operator $64,198
Pipelines that produce and transport gas need to stay at certain pressures to function safely, and that's what these workers do.

13. Home care aide supervisor $66,244
Home care aides assist homebound patients with daily activities and some rehabilitation exercises, and the supervisor ensures that all patients are being taken care of properly by their aides.

14. Housekeeping manager of a medical facility $60,584
In a medical facility, the housekeeping manager sets the schedules and tasks for his or her team. Housekeeping duties vary depending on the type of medical facility, but managers must work with other hospital staff to ensure they are following health and safety guidelines.

15. Lead carpenter $68,616
Lead carpenters ensure that construction projects are completed on time and correctly, and they perform some of the labor themselves.

16. Locomotive engineer $70,116
Locomotive engineers drive electric, diesel-electric or gas-turbine electric trains that transport passengers or freight.

17. Margin department supervisor $87,745
Margin department supervisors manage customer credit-card accounts for a company, and one of their principal duties is to approve or deny credit to customers.

18. Painting supervisor $62,211
Painting supervisors monitor all painting activities involved in a particular job. They ensure paint is mixed properly and surfaces are prepared correctly, and they apply decorative or protective finishes when needed.

19. Payroll supervisor $63,626
These supervisors oversee payroll employees to ensure that all pay calculations follow company policy, government regulations and tax codes.

20. Route sales manager $65,771
Product and service delivery teams have to achieve goals pertaining to customer satisfaction, efficiency and personal performance. The route sales manager monitors their work and keeps them on track to achieve their objectives.

*Salary figures based on data from CBsalary.com, powered by SalaryExpert.com

By Anthony Balderrama writer and blogger for CareerBuilder.com and its job blog, The Work Buzz. He researches and writes about job search strategy, career management, hiring trends and workplace issues. Follow him on Twitter at twitter.com/abalderrama.

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A strict schedule where you clock in at 9 a.m. and clock out at 5 p.m. is ideal for some professionals. You can schedule events easily when you know that you're busy for only those eight hours.

Not everyone can do that or even wants to. Routine doesn't sit well with some people who like a little variety in their lives. For other people, that particular eight-hour block of time conflicts with other plans. School, family obligations and part-time jobs often mean working 9 to 5 is impossible. Of course, just because these jobs have different hours than most others, don't think they're easy jobs.

If you'd prefer to have a schedule that offers different hours, here are 10 jobs to consider:

1. Chefs and bakers
You might not eat lunch until noon, but someone had to start preparing it long before you sat down. Chefs get up early to get the freshest ingredients from local markets and to start chopping vegetables and marinating dishes so they'll be ready for you. Bakers also need time to make all those delicious baked goods you scarf down in a few seconds. While you were still snoozing, a baker was making those pastries you picked up on the way to work. The next time you pass by a restaurant or bakery that is closed in the middle of the day, realize that they were working long before you were.

2. Construction workers
Construction work is tough for many reasons, one being the weather. Imagine wearing protective gear while building a skyscraper on a hot summer afternoon. To avoid spending their entire day in dangerous heat, construction crews often start working before the sun rises so they can be done early. It's safer for them and means they're heading home before most 9-to-5 workers call it a day.

3. Emergency room nurses
You can't schedule an emergency, so we're glad ERs are open around the clock all year long. Naturally, no single nurse can cover every shift alone -- and they're often long shifts -- so someone needs to be there during the day, late at night and in the morning.

4. Firefighters
Fires don't just occur during normal business hours. Firefighters need to be available 24 hours a day, so they have different shifts to ensure someone is ready to help out when a call comes. Certain departments have schedules that require firefighters to work for a certain set of days but then be off for the following three days. You're still working a lot of hours but you're not sticking to a standard workday.

5. Hair stylists
Hair stylists need to be available to clients when it's convenient for them, and not everyone can sneak away for an hour or two during the day to get a haircut. And you probably don't want a groggy stylist holding a pair of scissors at 6 a.m. just so you can get an appointment before work. That's why many salons don't open until late morning but then stay open until late evening. As a result, they're working when many other people aren't, so you can make an appointment.

6. News reporters
The news might last only 30 minutes, but a lot of work goes into those stories. The reporters you see on morning shows get up at absurdly early hours just to be able to give you a story while you get ready for work. The reporters on the evening news when you get home were gathering information all day while you were at work.

7. Pilots
Try to imagine how difficult traveling would be if you could fly only between 9 a.m. and 5 p.m. Not only are pilots flying planes at various hours, they're also crossing time zones and datelines on flights that can go well beyond eight hours.

8. Professors
Some professors teach only day courses, so their workday might not look that different from yours. But others teach in the evenings as well, so they might have a six-hour gap between their morning class for undergraduates and their evening class for grad students. Plus, grading papers and holding office hours mean work well beyond the hours they spend in a classroom.

9. Retail sales clerks
When you buy clothes, groceries or even a car, you probably don't do it during the middle of a workday. Retail salespeople work evenings and weekends so you can buy what you need without having to leave the office.

10. Security guards
When everyone leaves their 9-to-5 jobs, someone has to make sure the office is secure all night. Security guards patrol the grounds to ensure that no one gets in the building and they alert the police if something goes wrong. Of course, you can find security guards at banks and stores that are open only during standard business hours, too.

By Anthony Balderrama writer and blogger for CareerBuilder.com and its job blog, The Work Buzz. He researches and writes about job search strategy, career management, hiring trends and workplace issues. Follow him on Twitter at twitter.com/abalderrama.

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Every day, William Schmidt gives job seekers with a not-so-great job history, a gap on their résumé, or even a criminal record, a second chance. How does he do it? He fabricates job references to cover up their sordid pasts.

Schmidt is the founder of CareerExcuse.com, a Web site that says it will fill any gap on your résumé by acting as your past employer. It will go as far as creating a new company with an accompanying phone number, logo, Web site and LinkedIn profile. He says the site is designed to "help our subscribers meet the needs of the modern day job market."

"Many of our subscribers tell me how a bad reference from a previous employer is akin to having a criminal record and is preventing them from providing for their family. All they ask is for a second chance," Schmidt says.

While Schmidt feels good about the service he provides for job seekers, naturally, not everyone shares his opinion. After all, not only is it unethical to lie about anything on your job application, but some argue that it puts those who have legitimate references at an unfair disadvantage.

"It's like using a professional photographer, who helps you look your best, versus using someone else's photo. One is enhancing your appearance, while the other is blatant misrepresentation," says David Wright, author of "Get a Job! Your Guide to Making Successful Career Moves." "People do make mistakes and bad choices. Winners learn from the mistakes while losers try to cover them up, hide them, or keep making the same mistakes over and over while expecting different results."

Is the economy to blame?
Many people can agree that finding a job today is difficult and not having anyone in your corner to toot your horn could be detrimental. Schmidt said he got the idea for his company after perusing posts on Twitter, where he said he saw many users asking strangers for references.

"We understand that there are over 12 million workers who have been fired or let go from former employers in the last eight years. With six applicants for every job today, anyone with a blemish in their career can be left out," Schmidt says.

Lauren Milligan, résumé expert and job coach for ResuMAYDAY, says that it's sad that anyone would think they had to fake their job references, but she can see how the poor economy could lead to making desperate choices.

"If a candidate was previously turned down because of a lack of reference, that otherwise honest person may decide to unethically stack the deck in his or her favor," she says. "It's kind of pathetic that anyone would have to [use a service for a reference], but perhaps it could be that 'rock bottom' that turns around bad behavior."

Is it worth it?
Although many job seekers may feel that they need to use a fake reference because they were fired, or need to cover a gap in their employment history. Experts say that paying someone money to do that for you is likely a waste -- especially since many employers ignore the references you give them anyway.

"Having consulted on hundreds of hires, I don't care about the three personal references the candidate has given. Anyone can find three people that will swear they can turn water into wine," says Barry Maher, career consultant and owner of Barry Maher & Associates. "I check everything else I can. And not just the last job, which may be a service that will vouch for them, but the job before that and the one before that, all the way down the line."

Checking references all the way down the line has also become much easier with the advent of social networking sites like Facebook and LinkedIn, which provide a place for you to list your employment history. Employers aren't stupid -- if a few things don't match up, they'll catch on pretty quickly.

"The good thing about social networking is that the world has become a much smaller, accessible place. The bad thing about social networking is that the world has become a much smaller, accessible place," Milligan says. "Within a few minutes, I believe that anyone with a mid-level of expertise in LinkedIn or Facebook (combined with an elementary-level [Internet] search) could identify fake information. Hiring mistakes are so costly; due diligence can really pay off in a company's recruiting process."

And while employers cross-reference information that candidates provide them, including references, services like CareerExcuse.com have an answer for that, too.

"CareerExcuse.com uses [social networks] to our advantage," Schmidt says. "As a matter of fact, it is the Internet and the reliance of the Internet by human resource managers that make our services work so successfully."

Consequences of your actions
Every action has a reaction, including providing a fake job reference to a potential employer. Although you may not get caught, you'll likely have to deal with trying to cover up your lies and forever worrying about if you'll get caught.

"Liars are always going to use lies to try and put themselves at an advantage over honest people," Wright says. "This may be effective in the short run, but over time, honesty wins out because eventually lies do get found out, and liars are exposed for who they really are. As in a great quote attributed to Abraham Lincoln: 'You can fool some of the people all of the time, and all of the people some of the time, but you cannot fool all of the people all of the time.'"

The truth will set you free
If you feel the need to use a fake job reference, try these three tips from our experts instead:

1. Turn your negatives into positives
"Nothing builds credibility like exposing your own negatives. You can turn them into positives, selling points, even bragging points," Maher says. He gives the example of Clyde Thompson, who "provided us with all the reasons why we may not want to hire him; all the ones that we probably would have brought up on our own once he was out of the room, and a few more we might never have come up. Clyde presented his unemployability in a light made it appear that he'd be a more reliable employee. And his honesty gained him a massive amount of credibility."

2. Don't give up
Before giving up and resigning to having no references, Milligan suggests scouring LinkedIn and Facebook to try and reconnect with any former colleagues. Or, consider if you've volunteered anywhere, played on a sports team or been a member of industry associations. Reach out to peers from these organizations for a reference.

"References don't only have to come from supervisors or co-workers," she says. "Perhaps company clients or vendors would have a few good things to say about you."

If you still can't find anyone to give you reference by the time an employer asks for one, Milligan suggests saying, "Unbelievably, I wasn't able to connect with any of my former supervisors or co-workers after ABC Company shut down unexpectedly. Thanks to social networking, I'm in the process of trying to find people, but it just hasn't panned out yet. In lieu of that, I would assure you that I wouldn't have been able to achieve (insert career success here) if I wasn't good at my job and I fully expect to create more successes like that one, for you."

3. Tackle the issue head-on
Instead of trying to sweep the issue under the rug, be the first one to address it, Wright suggests.

"If you know you've got something bad that would probably show up on a background check, it can help to be proactive, particularly when you've established some degree of rapport with the hiring manager," he suggests. "Tell them that you want to be up front with them -- you made a mistake in the past and they'll probably find out anyway, but you'd rather them hear it from you first. By being proactive, you have the opportunity to position it better as well, emphasizing your strengths or how you overcame that experience."

By Rachel Zupek writer and blogger for CareerBuilder.com and its job blog, The Work Buzz. She researches and writes about job search strategy, career management, hiring trends and workplace issues. Follow her on Twitter: http://twitter.com/CBwriterRZ.

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Last fall, Federal Reserve Chairman Ben Bernanke said the recession was "very likely over" -- at least by the numbers -- and the United States had moved into a period of recovery.

That was September. Most job seekers, especially the 5.9 million long-term unemployed workers who have been out of work for six months or more, are still waiting for that renewal.

The national unemployment rate in October was 9.5 percent, not seasonally adjusted, up from 6.1 percent a year earlier. Fifteen metro areas recorded jobless rates of at least 15 percent, while 13 others registered rates below 5 percent. Overall, 138 areas recorded unemployment rates above the U.S. average, 229 areas reported rates below it, and 5 areas had the same rate, according to the Bureau of Labor Statistics.

But the unemployment rate is a lag indicator. Looking at other BLS figures, there are signs that the economy is healing. Many U.S. metros experienced some -- albeit small -- job growth from the period of July 2009-October 2009 (most recent data available at press time).

According to seasonally adjusted data from the BLS, out of the largest 281 metros in the United States, 77 cities added jobs the July-October 2009 period. Eleven metros saw no change in the number of employed persons; however, another 193 metros saw declines in jobs.

The best...

Of those 77 cities whose employment increased from July-October 2009, here are 19 that saw growth by 1 percent or more.

Merced, Calif.
No. of employed in July: 55,200
No. of employed in October: 56,700
Percent change: +2.7

Morgantown, W.Va.
No. of employed in July: 62,800
No. of employed in October: 64,300
Percent change: +2.4

Dubuque, Iowa
No. of employed in July: 53,200
No. of employed in October: 54,300
Percent change: +2.1

Wilmington, N.C.
No. of employed in July: 138,400
No. of employed in October: 141,300
Percent change: +2.1

Vineland-Millville-Bridgeton, N.J.
No. of employed in July: 60,200
No. of employed in October: 61,400
Percent change: +2

Mansfield, Ohio
No. of employed in July: 53,800
No. of employed in October: 54,900
Percent change: +2

Charlotte-Gastonia-Concord, N.C.-S.C.
No. of employed in July: 798,200
No. of employed in October: 810,500
Percent change: +1.5

Portsmouth, N.H.-Maine
No. of employed in July: 53,900
No. of employed in October: 54,600
Percent change: +1.3

Raleigh-Cary, N.C.
No. of employed in July: 500,400
No. of employed in October: 506,700
Percent change: +1.3

Iowa City, Iowa
No. of employed in July: 91,000
No. of employed in October: 92,100
Percent change: +1.2

Springfield, Ohio
No. of employed in July: 50,400
No. of employed in October: 51,000
Percent change: +1.2

Fresno, Calif.
No. of employed in July: 289,900
No. of employed in October: 293,100
Percent change: +1.1

Santa Barbara-Santa Maria-Goleta, Calif.
No. of employed in July: 167,700
No. of employed in October: 169,600
Percent change: +1.1

Rockford, Ill.
No. of employed in July: 152,00
No. of employed in October: 153,700
Percent change: +1.1

Glens Falls, N.Y.
No. of employed in July: 52,600
No. of employed in October: 53,200
Percent change: +1.1

Athens-Clarke County, Ga.
No. of employed in July: 83,700
No. of employed in October: 84.5
Percent change: +1

Waterloo-Cedar Falls, Iowa
No. of employed in July: 87,300
No. of employed in October: 88,200
Percent change: +1

Johnson City, Tenn.
No. of employed in July: 79,000
No. of employed in October: 79,800
Percent change: +1

Spokane, Wash.
No. of employed in July: 210,100
No. of employed in October: 212,200
Percent change: +1

And the worst

There were also 193 metros that experienced declines in jobs from July-October 2009. Here are the 15 that had the greatest losses.

Greenville, N.C.
No. of employed in July: 76,400
No. of employed in October: 74,900
Percent change: -2

Columbus, Ga.-Ala.
No. of employed in July: 120,200
No. of employed in October: 117,700
Percent change: -2.1

Dalton, Ga.
No. of employed in July: 68,000
No. of employed in October: 66,600
Percent change: -2.1

Myrtle Beach-Conway-North Myrtle Beach, S.C.
No. of employed in July: 119,400
No. of employed in October: 116,800
Percent change: -2.2

Lafayette, Ind.
No. of employed in July: 96,700
No. of employed in October: 94,500
Percent change: -2.3

Bellingham, Wash.
No. of employed in July: 82,200
No. of employed in October: 80,300
Percent change: -2.3

Greeley, Colo.
No. of employed in July: 79,700
No. of employed in October: 77,800
Percent change: -2.4

Barnstable Town, Mass.
No. of employed in July: 96,000
No. of employed in October: 93,700
Percent change: -2.4

St. George, Utah
No. of employed in July: 49,600
No. of employed in October: 48,400
Percent change: -2.4

Gainesville, Ga.
No. of employed in July: 75,300
No. of employed in October: 73,400
Percent change: -2.5

Lima, Ohio
No. of employed in July: 53,600
No. of employed in October: 52,200
Percent change: -2.6

Rochester-Dover, N.H.-Maine
No. of employed in July: 58,200
No. of employed in October: 56,400
Percent change: -3.1

Yuma, Ariz.
No. of employed in July: 51,500
No. of employed in October: 49,800
Percent change: -3.3

Missoula, Mont.
No. of employed in July: 55,100
No. of employed in October: 52,800
Percent change: -4.2

Grand Junction, Colo.
No. of employed in July: 64,800
No. of employed in October: 61,400
Percent change: -5.2

By Kate Lorenz editor for CareerBuilder.com and its job-seeker blog, www.TheWorkBuzz.com. She researches and writes about job search strategy, career management, hiring trends and workplace issues. Follow CareerBuilder on Twitter www.twitter.com/CBforjobseekers.

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Top 10 Tips for Your 2010 Résumé



"Out with the old, in with the new," isn't that what they always say? The same thing applies to your résumé. Chances are you applied for hundreds of jobs in 2009, only to be ignored or rejected. That means that something has to change.

Last year, 25 percent of employers said that on average, they received more than 75 résumés for each open position; 42 percent received more than 50 résumés. In addition, 38 percent of employers last year said they spent one to two minutes reviewing a new résumé and 17 percent spent less than one minute.

"Human resources managers serve on the front lines of a company's recruitment efforts and are often the gatekeepers of the interview process. Because they can receive a large volume of applications, you may only have a matter of seconds to make a lasting impression," says Rosemary Haefner, vice president of human resources for CareerBuilder. "You should always have a current résumé and portfolio ready to go because you never know what the next day will bring whether it's a weak or healthy economy."

You want employers to see you differently this year. Here are 10 ways to get your résumé noticed in 2010:

1. Start from scratch
A new year means a new résumé. Even though it might not sound like fun to rewrite your whole résumé (it probably won't be), give it a try. Obviously, if you didn't get any bites last year, something was a little off with your current résumé. Rearrange some sections, try a different format and use a different font. Just switch things up a little bit and see what happens.

2. Use a different format
Many job seekers don't realize that there are different formats to use when writing a résumé. The most common form is chronological, which lists each job you've had in reverse sequential order, so you start with your most recent job first. This form doesn't work for all people, though. For example, if you've done a lot of job hopping in recent years or if you haven't had a job in a long time, a functional résumé is a better option.

A functional résumé focuses on your skills versus your work experience. For this, you would list a pertinent skill for the job to which you're applying, followed by a list of accomplishments that demonstrate that skill. If you don't have relevant skills or a strong work history, you still have the option of using a combination résumé, which combines elements of both a functional and chronological format.

For a combination résumé, you should list your applicable skills and the accomplishments that demonstrate each one. Below that, you'll list your work history, starting with your most current job and working backward, but you won't list your job description. Doing this allows you the chance to play up your skills while proving your solid work history.

3. Ditch the empty words and vague phrases
Many job seekers fall prey to a common mistake that irks most employers: using cliché keywords. In a 2009 CareerBuilder survey, employers cited these common phrases as overused and often ignored by hiring managers:

People person: 39 percent

Go-getter: 38 percent

Team player: 33 percent

Hard-working: 29 percent

Multi-tasker: 28 percent

Self-starter: 27 percent

Results or goal-oriented: 22 percent

These words are just empty fillers that don't say anything about your achievements. For an accountant position, for example, keywords might include "accounts payable" or "month-end reporting" -- words that actually say something about what you can do. Look over your résumé and find where you have listed generic qualities about yourself and replace them with keywords that match the job to which you are applying.

4. Make your achievements stand out
Job seekers often run into the problem of listing their job duties on their résumés, but not their accomplishments. Although your past duties are important, employers care more about your ability to produce results. Try separating your daily functions from your achievements by first listing your job duties in a paragraph format, and then incorporating a bulleted area below that entitled "key accomplishments" to list your successes.

5. Quantify your accomplishments
Applicants often don't know the difference between quantifying results and just stating a job responsibility. A job responsibility is something that you do on a daily basis and a quantified achievement is the result of that responsibility. By quantifying results, you show employers what you can actually do for them. So, if your current résumé is a block of words and you don't have one numerical figure in there, whether it's dollars, percentages or comparative numbers, you need to make some revisions.

6. Include a summary or objective
Including a summary on your résumé is one of those steps that many job seekers forget to take -- and if they do remember, they usually include the wrong information. Employers want to know if you're a good fit for their organization, so writing something like "To gain experience in X industry," doesn't say much about you, or what you can do for the employer. Your career summary should portray your experience and emphasize how it will help the prospective employer. It should be very specific and include explicit industry-related functions, quantifiable achievements or your areas of expertise.

7. Fill in the gaps
Most people will tell you to wait to explain any gaps in your work history until you get to the interview. But, there's a good chance that you won't get that opportunity if there are gaps in the first place. If, for example, you were laid off at the beginning of 2008 and are still unemployed, try using the functional résumé format we explained earlier. Or, if you feel comfortable doing so, explain what you were doing during lapses between jobs. The employer will know you aren't trying to hide a sketchy past.

8. Keep it simple
How many times do we have to tell you? Do not, by any means, format your résumé with crazy fonts, colors or print it on fluorescent paper. Find an uncommon, yet attractive and simple layout to catch the employer's eye, instead of his wastebasket.

9. Double-check for the basics
Silly as it sounds, many people get so caught up in formatting and proofreading that they don't check for the most basic information, such as an e-mail address, phone number and permanent address. Double-check that your résumé has this information -- none of your hard work will pay off if no one can get a hold of you.

10. Check for consistency
Take a look over last year's résumé and make sure there are no inconsistencies. If you decide to include periods at the end of your sentences, for example, make sure they are at the end of each one. If you chose to list your job duties, followed by an accomplishment in that duty, make sure you do so throughout your résumé. Use consistent fonts, sizes, bullets and other formatting options. Employers will notice your attention to detail and assume your work quality is of the same standard.

By Rachel Zupek writer and blogger for CareerBuilder.com and its job blog, The Work Buzz. She researches and writes about job search strategy, career management, hiring trends and workplace issues. Follow her on Twitter: http://twitter.com/CBwriterRZ.

America's Fastest-Growing Salaries


Money isn't everything in a career, but for many people, it's the driving force behind their decision to stay in a current job, search for a new one, or accept or decline a job offer.

Looking for a job with an adequate salary is difficult. It depends on the current job market -- which today is not great -- where you live, your skill set, your experience level and, perhaps most importantly, your job duties.

Here are 20 jobs projected to have high salary growth this year, according to data from CBSalary.com and SalaryExpert.com. The percentage listed for each occupation is the amount the salary increased compared to last year's salary. The list is based on an analysis of data from the Occupational Employment Statistics provided by the Bureau of Labor Statistics, and ongoing surveys conducted by Salary Expert.

1. Oral pathologists study the nature, cause and development of diseases associated with mouth.
Current salary: $188,577
Last year: $159,759
Percent increase: 6.83

2. Social medical researchers conduct research for use in understanding social problems and for planning and carrying out social welfare programs.
Current salary: $80,151
Last year: $68,480
Increase: 6.65

3. Pharmacologists conduct experiments to determine how drugs and other substances affect organ and tissues.
Current salary: $99,370
Last year: $90,012
Percent increase: 5.35


4. Toxicologists research the toxic effects products and ingredients have on living organisms.
Current salary: $70,273
Last year: $63,655
Percent increase: 5.35


5. Vocational training teachers teach personal, social and professional skills that meet the needs, interest and abilities of disabled students.
Current salary: $57,401
Last year: $52,982
Percent increase: 4.93

6. Academic deans develop academic policies and programs for college or universities, as well as scheduling courses and making course recommendations for students.
Current salary: $100,771
Last year: $93,126
Percent increase: 4.9

7. Social psychologists diagnose and treat mental disorders; learning disabilities; and cognitive, behavioral and emotional problems using different types of therapies.
Current salary: $85, 766
Last year: $79,272
Percent increase: 4.9

8. Early childhood development teachers use activities to promote social, physical and intellectual growth for children in child development facilities.
Current salary: $37,072
Last year: $34,418
Percent increase: 4.8

9. Insurance sales agents sell insurance of all kinds to new, prospective and current clients.
Current salary: $52,743
Last year: $49,121
Percent increase: 4.73

10. Credit representatives investigate customer complaints about service, billing or credit rating. They determine the accuracy of customer complaints and the company's responsibility for errors.
Current salary: $45,875
Last year: $43,092
Percent increase: 4.53

11. Facilities managers oversee all things concerned with the operation, repair, maintenance and construction of facilities, equipment, buildings and grounds.
Current salary: $94,491
Last year: $89,262
Percent increase: 4.38

12. Software quality assurance testers develop and maintain quality assurance testing methods and systems to make sure computer software applications work correctly.
Current salary: $75,129
Last year: $71,481
Percent increase: 4.23

13. Financial securities clerks perform duties involving computing and recording data on security transactions.
Current salary: $41,464
Last year: $39,459
Percent increase: 4.2

14. Food and beverage order clerks receive and process incoming orders for materials, merchandise, classified ads or services, as well as informing customers of payment information and preparing contracts.
Current salary: $29,607
Last year: $28,213
Percent increase: 4.18

15. Computer network analysts investigate and control the technical architecture of local area networks and wide area networks, in addition to recommending telecommunications and data network systems.
Current salary: $86,402
Last year: $82,809
Percent increase: 4.05

16. Purchasing directors plan and direct the purchase of goods and services, and oversee employees who buy and grade merchandise or services offered for sale. They also develop and implement purchasing policies, procedures and guidelines.
Current salary: $126,021
Last year: $120,850
Percent increase: 4.03

17. Public accountants perform general accounting, auditing, tax and consulting activities for their clients, which vary from corporations or governments to nonprofit organizations or individuals.
Current salary: $72,607
Last year: $69,670
Percent increase: 4

18. Accounts receivable managers ensure an accurate accounts receivable system, tracing and reconciling errors, correcting billing records, processing final bills, collecting accounts due, adjusting customer claims and more.
Current salary: $78,966
Last year: $75,797
Percent increase: 4

19. Government fire marshals determine causes of fires and explosions, especially when arson or other criminal acts are suspected, and enforce fire laws.
Current salary: $60,775
Last year: $58,336
Percent increase: 4

20. Retail store managers supervise sales workers in a retail establishment or department, and may perform management duties like purchasing, budgeting and accounting.
Current salary: $66,966
Last year: $64,998
Percent increase: 2.9

By Rachel Zupek writer and blogger for CareerBuilder.com and its job blog, The Work Buzz. She researches and writes about job search strategy, career management, hiring trends and workplace issues. Follow her on Twitter: http://twitter.com/CBwriterRZ.

5 Books That Will Help Your Career



These days, many of you could use some good career advice. Whether you're unemployed, just out of college, looking to increase your paycheck or in need of résumé advice, the market is saturated with information. While we do our best to give you the most accurate information, we also know that there are several other experts out there with some great advice.

Of course, we're big fans of the books we've written ourselves, "Cube Monkeys: A Handbook for Surviving the Office Jungle," and "Career Building: Your Total Handbook for Finding a Job and Making It Work," both from the editors here at CareerBuilder. But, if you want to add more literature to your professional library, here are five other books to check out:

1. "Knock 'Em Dead: The Ultimate Job Search Guide 2010," by Martin Yate, CPC
Topic: Job search
Why it helps: "Knock 'Em Dead" covers all the job-search basics and then some, whether you're looking for your first job, returning to the work force or you've just been laid off. KED 2010 is a series of parts, from building and customizing your résumé to effective networking tools and negotiating the best salary and benefits.
The best part: This latest edition to the series offers a new section, "Where the Jobs Are," which shows you what industries are showing the most growth.

2. "101 Toughest Interview Questions ... And Answers That Win the Job!" by Daniel Porot and Frances Bolles Haynes
Topic: Interviewing
Why it helps: Interviewing is the most stressful part of the job search. Thinking about what to ask, how to answer, what questions mean and what hiring managers want to hear are enough to drive one person crazy. This book is the secret to every interview you have from here on out. It features the toughest and most commonly asked questions, featured in a flashcard-like format, as well as several different possible responses, which you can tailor to your own experience.
The best part: It fits in your purse or bag, so you can freshen up on questions before the interview.

3. "Beyond Paycheck to Paycheck: A Conversation About Income, Income, Wealth, and the Steps in Between," by Michael B. Rubin
Topic: Salary
Why it helps: With 61 percent of workers living paycheck to paycheck, according to a CareerBuilder survey, it's about time for everyone to learn a few monetary lessons. "Beyond Paycheck to Paycheck" is a comprehensive book that will help anyone struggling to make ends meet. It runs the gamut from simple-saving strategies to taking advantage of your benefits to retirement planning.
The best part: It's easy to read and funny, neither of which are commonly used to describe a finance book.

4. "Am I the Only Sane One Working Here? 101 Solutions for Surviving Office Sanity," by Albert J. Bernstein, Ph.D.
Topic: Workplace culture
Why it helps: One paragraph in the introduction sums up this book perfectly: "Each day, you try your best to get some work done, but the woman in the next cube is screeching at her kids on the phone, and the guy behind you keeps popping his head up to tell you what he saw on TV last night. Another staff meeting starts in 10 minutes. Meanwhile, you have 736 unread e-mails in your inbox, 700 of which have nothing to do with you. You stare blankly at your screen and wonder, 'Am I the only sane one working here?'" This book offers 101 types of people and situations you likely have or will encounter at work, and best way to respond to each one.
The best part: Each scenario stands alone and offers clear, concise explanations about what is going on and what you should think, do and say to survive.

5. "Strategies for Successful Career Change," by Martha E. Mangelsdorf
Topic: Changing careers
Why it helps: Today's economy has an increasing number of workers changing careers these days, whether they want to or not. In "Strategies," Mangelsdorf features dozens of in-depth interviews with real people who have successfully changed careers. The book gives you helpful information about finding a new career path, testing out a new job, pitfalls to avoid and steps to take, and how to do it all financially.
The best part: The real-person interviews are inspiring and show you that even though it's hard work, finding the right career can improve your happiness.

By Rachel Zupek writer and blogger for CareerBuilder.com and its job blog, The Work Buzz. She researches and writes about job search strategy, career management, hiring trends and workplace issues. Follow her on Twitter: http://twitter.com/CBwriterRZ.

Want Job Security? Work on Your Education



Job security has become a bit of a professional artifact. It existed at one time, and your parents or grandparents can attest to it. You probably didn't witness it firsthand, but the stories they tell are fascinating. If you showed up on time, worked hard and delivered results, you didn't worry about your job. And if you had a college education? Well, you could pretty much bronze your nameplate because you weren't going anywhere.

Then the world changed and workers realized they could be gone tomorrow. It sounds a bit like a disaster movie, but it's the truth. You might think your job's pretty safe, and chances are your hunch is right, but you probably wouldn't bet your life savings on it.

No one can guarantee you a sure-fire way to keep your job forever. What I can tell you is that a proven asset for professionals is education. Not just a degree in business if you want to go into sales, or in accounting if you want to be a CPA. While both are good paths that work for many people, you should also consider other educational credentials that augment your experience.

A bonus degree
A relevant college education is often a prerequisite just to land an interview, but that alone won't guarantee you the job. You need skills, experience and the right qualities for that position. Once you have the job, you still need to pile on the qualifications. That's what financial educator Christine D. Moriarty did. Moriarty, president of MoneyPeace Inc., earned her credentials as a certified financial planner, which gives her a strong foundation for financial planning. She still went on to earn an M.B.A.

"I knew years ago I wanted to be a certified financial planner," Moriarty says. "I am glad to have that credential. It is limiting as opposed to the M.B.A., which is broader and allows me more exposure to other careers if I wanted. When I considered an M.B.A., I was told by many people that I did not need an M.B.A. to be a CFP. However, I found it to be my best credential for job security, insight and flexibility."

Moriarty had to weigh the cost of earning her M.B.A. against the benefit of staying in the professional world with just her CFP credentials. There's no easy way to measure the true expense of getting the degree, and no single piece of advice can tell you what the right decision is.

"There are endless studies on whether getting an M.B.A. is worth it, mostly in the financial lingo of opportunity cost, which includes missing [out on] employment for two years compared with increased salary," Moriarty explains. "The ones I have seen say it is not worth it. However, my experience says what you get along with the credential that does impress people is confidence. You have been exposed to many more situations and reviews of industries, which make you better in a host of analytical situations."

Because she's self-employed, the business know-how has helped her navigate the fluctuating economy.

Confidence builder
When consultant Helen Cooke decided to pursue a master's degree in organizational development, she was looking for a way to reinvigorate her career, or at least interest in her career. At the time, she found her job lacked the challenge it once had.

"By taking advantage of the company's tuition reimbursement, I was intellectually stimulated and able to contribute at higher levels while making my job more interesting as I applied new concepts and models," Cooke says. "It was a win/win and ensured I was contributing as a high performer with new innovations rather than sitting around bored, disgruntled and complaining."

The job security was less about showing her qualifications and more about stepping up her performance. Not only did she break out of her rut, but she actually became a better worker, which is perhaps the best way to stay employed. Cooke also says part of improving your performance comes from confidence in knowing that you are a better worker because of your educational endeavors.

"[Educated workers] know that they are extremely capable of learning and applying new information; comprehend that ongoing development is critical to not losing ground in the workplace; possess the foresight to invest the time and energy (and money if they don't have an employer who supports ongoing education); and have the fortitude to stick with it despite the usual competing priorities," she says.

Whether you're bored at your job or you're looking to increase your odds of landing a new one or to increase job security, you can choose from a variety of educational endeavors:

· A new degree (or a first one)
If a degree exists to complement your existing one, or you if haven't yet earned one in your field, now's a good time to enroll.

· Certification
Depending on your industry, various certifications might be available to help you qualify for new positions. Some certifications, such as the ones you can get at CB Institute, improve skill sets that are transferable to any industry.

· Training
Training courses don't get you a new abbreviation to put after your name, but they do keep you current with industry trends and findings. If you want to show an employer that you're proactive about your job and you're not just going through the motions, training courses or seminars will do the trick.

By Anthony Balderrama writer and blogger for CareerBuilder.com and its job blog, The Work Buzz. He researches and writes about job search strategy, career management, hiring trends and workplace issues. Follow him on Twitter at twitter.com/abalderrama

Are You Ready for a Promotion? - How to let the boss know


You're probably due for a promotion, right? I don't know you, but if you're like most other workers, you think you deserve a promotion. You are the glue that holds the entire organization together. Everybody knows it. Everybody except your boss, that is. She doesn't seem to realize that you're ready for and deserving of bigger things.

On top of doing your job (and the jobs of several other colleagues, undoubtedly), you have a new task at hand: proving that you should get a promotion. It's not just going to land on your desk one day; you need to be proactive. Your perfect opportunity for making your case is when performance review time rolls around, but you should start preparing ahead of time.

Start with a job description
Steve Moore, a team manager with HR outsourcing company Administaff, recommends looking at your job description before you do anything else.

"Using a current job description, assuming one is available, honestly examine your strengths and weaknesses. Devise a plan to make your strengths work in your favor, to not only meet but also exceed expectations," Moore says. "Then develop a strategy to improve your weak points. It might also be a good practice to work with your manager to set performance objectives based on the job requirements and your personal evaluation."

If you don't have a job description, Moore suggests asking your manager for one. Not only do you get the information you need, but you also display initiative to your boss and prove you're taking an active interest in your career.

Once you get a look at the role's description and possibly consult with your boss, you should have a good idea whether or not you're performing the duties and at what level. Whether or not you deserve a promotion is still another issue. Workers who deserve promotions are workers who redefine their roles.

"Focusing only on the tasks necessary to fulfill the role is the strategy to implement if an employee wants to keep his current job," Moore advises. "Employees who go above and beyond and add more value to the organization are truly poised for a promotion." Only then will management understand that you've taken the position as far as you can and are ready for new challenges.

How to perform well at your review
Annual performance reviews happen in many organizations, and some companies even offer them on a quarterly basis. During these reviews, the boss assesses how an employee has fulfilled job requirements, shown progress and demonstrated areas for improvement. It's also when conversations about raises and other important career decisions take place. If you want to discuss a promotion, you need to walk into the meeting ready to make your case.

"Start by compiling a file with evidence that displays your ability to perform your current roles and responsibilities," Moore suggests. "In addition, take time to document all achievements above and beyond expected tasks and provide solid examples of how the company has benefited from your drive to excel."

The more specific you can be, the better, says Moore. "For example, have your contributions in your current role increased profits or sales, added new clients to the roster or grown the business of existing clients?"

Nevertheless, Moore cautions against putting all of your hopes and energy on just an annual review. The timeline for receiving a promotion might not align with the performance review schedule, so don't get fixated on the review as the only opportunity you have to get what you want.

"Putting everything on paper and only evaluating it once a year during a performance review can be futile," Moore says. "Supervisors and employees should work together to create a plan and review it periodically throughout the year. Adjustments should be made when appropriate, but more importantly, supervisors should help employees determine the best approaches to reach milestones." Feel free to take the initiative to ask your boss for these conversations if he or she hasn't approached you about it.

Confidence above all else
Workers get understandably nervous and even bashful when discussing their goals. Like salary talks, discussions about promotions might cause you to doubt yourself. Are you deceiving yourself by thinking you deserve a new title? Is your boss going to laugh you out of the office? If you do get what you want, will your colleagues scoff at your step up?

If you have a specific role in mind, learn from the person who currently has or previously had the position. You can set yourself up to get the position by not only exceeding your job duties but also by demonstrating that you have the knowledge and ability to fulfill the requirements. Moore also recommends understanding how the performances of the people in that position have been measured. You'll have more confidence if you learn as much as you can about the role.

As for the fear that your colleagues and current co-workers might not embrace you with open arms upon your promotion, Moore says to stay focused on your concerns, not theirs.

"As an employee now in a higher position, it's important to display the abilities your manager rewarded by promoting you," Moore says. "The skill sets and character traits that make you worthy of this position may have already been noticed by your former colleagues. If not, you will have the opportunity to earn their trust as your talents are revealed over time."

Ultimately, confidence informs all aspects of a promotion, from the early talks to your first days in the role. And that confidence has to come from you, otherwise no one will take you seriously.

"When seeking a promotion, confidence is key and an employee should not be shy when discussing his goals with a manager or supervisor," Moore says. "Let the supervisor know your intentions, ask him or her what is needed to reach a higher level, and request consistent advice and guidance. Even if you aren't granted a promotion this time around, you will have constructive feedback that can help prepare you for the next review."

By Anthony Balderrama writer and blogger for CareerBuilder.com and its job blog, The Work Buzz. He researches and writes about job search strategy, career management, hiring trends and workplace issues. Follow him on Twitter at twitter.com/abalderrama.

Several people have told me lately that they don't care about their career identity online. "I should be able to do what I want," they say, or, "My life shouldn't be judged by employers based on what they see on the Web."

I say this: Brand or be branded. You can either make sure people perceive you in a way that boosts your credibility or you can ignore your online presence and be seen as, A) nonexistent and unimportant or B) someone who shouldn't be contacted for a job -- ever.

Let me explain.

A young woman reached out to me recently, supposedly "desperate" about her job search. Having graduated from college last spring and yet to land an interview, she claimed to have tried everything. I looked at her résumé. It had some things that could be improved, but her academic achievements were solid and in a specialized field. Then I checked her cover letter. It was pretty standard, which then made me wonder if her online identity was the issue.

I decided to complete an Internet search on her -- just as four out of five hiring managers do today. I put in her name and the school she graduated from. What popped up in the results shed some light. The first item in the results was her Facebook picture. It was a blurry photo of her in a sweatshirt and her eyes were closed. OK, so it was nothing terrible, but it also wasn't a powerful first impression.

And besides, what followed was much worse:

You see, her Facebook photo was the only thing about her that popped up. There was nothing related to school, nothing related to volunteering, nothing related to her field of study ... absolutely nothing. In fact, the next 10 entries were for someone with the same name but different middle initial who currently writes an open and direct blog about a controversial, inappropriate-for-the-workplace subject.

Now, is it frustrating to think she might be getting discriminated against because of an online search? Of course! This recent grad doesn't have a lot of experience, which means her career identity is being branded as sub-par (and maybe even being misinterpreted) because of a lack of solid, professional online content. Yet that doesn't mean a person with this problem should sit in the sandbox and pound her fists. Any person, at any age, at any time in her career can build a strong online career identity.

The reality is that you only need five to six good things to come up in a search so the top fold (the uppermost portion of the computer screen that shows the top search results) is filled with positive items about you. Why? Because people rarely, if ever, bother to scroll down or click on the next page of a search. They usually assume what is in the top fold is the most relevant.

So, how do you create and/or improve your online career identity?

Step 1: Identify your brand's keywords
Do a search on yourself and see what comes up. You may find that someone with your name has dominated the top fold. From there, identify what keywords you can use to differentiate yourself from this person. Should you be using your full name? Your middle initial? Your affiliation with an organization or a type of work? Figure out how you want people to find you so you can build your brand around these keywords.

Step 2: Become a blog reader and commenter
Begin reading career-related blog content for 10 minutes each day. This will help you stay up-to-date and in-the-know. Then, start posting thoughtful, well-written, professional comments on these blogs to enhance your credibility as a knowledgeable member of your industry or profession. Take two extra minutes to post a comment on five blogs each week and you'll be on your way.

Step 3: Ask to guest post and become an expert
Once you've got commenting down, it's time to consider writing a guest blog post on a subject related to your career. After you've become a regular commenter on a particular site and think you relate to its readership, contact the site's administrators and ask if they would accept a guest post from you. Give them an overview of the topic you would write about. If they are interested, you can write the whole article, submit it, and -- voila -- you are a published author on the Net.

Step 4: Get social
Facebook isn't the only social networking tool that will come up in a search on your name. LinkedIn, Twitter and others all offer you a way to build a strong top fold.

I am a particular fan of Twitter. Twittering is micro-blogging. Better still, it's like instant messaging for professionals. It is an easy, fast way to connect with hundreds of like-minded people in a short time. You can be connected to hundreds of people in a matter of weeks. Better still, you can tweet (post short, 140 character comments), which a hiring manager can read if he does a search on your Twitter account name. It's like inviting an employer to see what you are like to converse with -- a great way to brand yourself.

In summary: Why risk having a lack of any career identity or having a bad online presence just because you didn't take control of the situation? Yes, getting your top fold to look good takes a little effort, but it can provide an incredible return on your investment.

By J.T. O'Donnell nationally syndicated career expert and author of "CAREEREALISM: The Smart Approach to a Satisfying Career." She can be found at www.CAREEREALISM.com, her career advice site for professionals ages 18-40, which aims provide readers with tools and resources to navigate the new rules to career development.
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